Effective Date: 04.01.2026
At Craftsman Tile and Stone Inc. (accessible from https://craftsmantileandstone.com), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by our website and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@craftsmantileandstone.com.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, or when you contact us via our online forms.
Contact Data: When you use our “Get an Estimate” or contact forms, we collect information such as your name, email address, phone number, and any details regarding your home improvement or remodeling project.
Communication Data: If you contact us directly via email or phone, we may receive additional information about you, such as your company name, address, and the contents of the message or attachments you may send us.
We use the information we collect in various ways, including to:
Provide, operate, and maintain our website.
Improve, personalize, and expand our website’s user experience.
Understand and analyze how visitors interact with our website.
Process requests, estimate project costs, and communicate with you regarding your service inquiries.
Send you text messages or emails related to updates, schedules, or service information.
Find and prevent fraudulent activities or spam submissions.
Craftsman Tile and Stone follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.
Our website uses Google Analytics 4 (GA4) and Google Tag Manager (GTM) to monitor traffic, track visitor behavior, and assess the performance of our local landing pages. Google Analytics utilizes cookies to collect anonymous standard internet log information and visitor behavior patterns in an aggregate form to help us optimize our services for local homeowners.
Like any other website, our platform uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Our Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party services (such as Google or hosting providers) for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
Under the CCPA, among other rights, California consumers have the right to request that a business delete any personal data about the consumer that a business has collected, and request that a business that sells a consumer’s personal data, not sell the consumer’s personal data. (While we serve local communities in Tennessee, we maintain data protection protocols aligned with standard federal and digital consumer expectations).
We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Craftsman Tile and Stone does not knowingly collect any Personal Identifiable Information from children under the age of 13.
By using our website, you hereby consent to our Privacy Policy and agree to its terms.